Our team is looking for a Customer-service-focused individual, with WordPress and Web Design experience.
Your primary role will be email correspondence with Customers, attending to support tickets, consulting with team members on tasks/workload, time tracking, admin and support tasks, small website changes and additions for our hosting Customers, managing backups before making updates. You will also support overflow design-project work as needed.
If you’re a motivated individual who loves working with WordPress, improving user experience, working in a remote environment, and helping awesome Customers, we want to hear from you!
Required Skills:
- Must be eligible to work as an employee in the USA
- Must be familiar with working primarily in Google Chrome, on a Chromebook
- WordPress & Divi experience (page, text and image additions and changes, theme builder templates, WordPress theme and plugin installation)
- Google Workspace (Docs, Sheets, Gmail)
- Image cropping and resizing, basic graphic design skills
- Attention to detail, problem-solving skills
Helpful Skills:
- sFTP/FTP experience, HTML
- SEO and page speed best practices
- CSS editing
- Automated and manual website backup and migration
- Intermediate graphic design; Canva familiarity
Team Skills & Attributes:
- Ability to follow checklists and procedures
- Care for your work and positive outcomes for our Customers
- Willingness to learn and grow, open to feedback
- Reliable, ability to follow established workflows
- Excellent problem-solving skills
- Outstanding communication
Reasons to Consider Working with CWS:
- Flexible schedule
- Opportunity to work on a variety of aspects of a web design business
- Opportunity to learn additional skills
- Management that’s open to suggestions and feedback
This is a part-time 20 hour per week role, $20-25 per hour. We’re dedicated to finding long-term, A-players for our team. The right person will receive ongoing job security, an increase of hours as the company grows and opportunities for further growth.
Must be eligible to work as an employee in the USA. Interested qualified candidates, please send a current resume to lisa at getcws dot com with 2024 WP Admin/Web Job in the subject, along with your favorite emoji … like this 😼
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